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Certification Prep On-Demand

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Tech Deal Ready Intermediate
Duration - 4.5 Hours

Revolutionize SMB processes with Microsoft Power Platform

Small and medium-sized businesses (SMBs) include organizations of all kinds, including service-centric businesses such as healthcare and financial services to product-centric businesses such as retail and manufacturing. Attend this workshop to understand how Power Platform can help SMCs, streamline their business with low-code solutions that automate workflows, create custom apps, build professional websites, and serve customers with AI-powered virtual agents. During this presales workshop, you will also work on a real world customer scenario to understand the customer's business, their requirements, concerns and then you will build a response to those requirements based on the concepts learnt, and will handle customer objections.

Course
Sales Ready Beginner
Duration - 1.5 Hours

Transform business productivity with Copilots for business functions

With the explosion of information and digital selling, customers are demanding more personalized interactions with their sellers and agents than ever. Attend this session to learn how Copilot for Sales, can free sellers up from these mundane tasks so they can focus on engaging with buyers and closing the deals. You will also see how Microsoft Copilot for Service can streamline your processes, reduce the overload on your agents, and improve the overall customer experience, and how Copilot for Finance introduces next-gen AI that will transform common finance activities and responsibilities to give time back and transform the way finance works.​

Course
Sales Ready Beginner
Duration - 18 Hours

Dynamics 365 Business Central for SMB

Learn how Microsoft Dynamics 365 Business Central can transform SMB operations by streamlining workflows, reducing costs, and enhancing decision-making. This course covers essential product knowledge, including key modules, user interface mastery, and advanced deployment. Gain hands-on experience with the Business Central Presales Demo Workshop and Playbook to effectively create and present compelling demos for SMB clients.

Course
Sales Ready Beginner
Duration - 1 Hour

Extending Microsoft 365 Copilot: Navigating customer conversations

This course focuses on integrating Microsoft 365 Copilot solutions into customer conversations. It equips learners to address customer needs, handle objections, and showcase the benefits of enhancing Copilot with agents, using insights from a live event.

Course
Sales Ready Beginner
Duration - 2 Hours

Win the AI Agent Conversation with Copilot Studio

This sales-focused course equips sellers to confidently position Copilot Studio as Microsoft’s platform for building and orchestrating enterprise AI agents. Learn how to guide customers through agent strategy, integrations, multi-agent orchestration, governance, security, licensing, and cost control—using customer evidence to move from vision to value.

Course
Project Ready with Labs Intermediate
Duration - 4 Hours

SAP integration with Microsoft Power Platform

This course covers the core components of the Power Platform and its integration with SAP systems. Participants will explore SAP connectors available in Power Platform, such as SAP ERP, SAP OData, SAP GUI, and custom connectors. The course also demonstrates Power BI integration with SAP HANA and Business Warehouse for seamless data analytics and reporting. Additionally, it includes a session on integrating Microsoft Copilot with SAP to enhance automation and productivity.​

Course
Project Ready with Labs Intermediate
Duration - 4 Hours

Accelerate data insights with Copilot in Power BI

Copilot helps you use the transformational power of generative AI to get the most from your data. In this workshop you will learn how to prepare your data for use in Copilot for Power BI. You will also learn about the use of prompts and DAX queries as well as other Copilot capabilities for Power BI.

Course
Sales Ready Beginner
Duration - 1 Hour

Driving Partner Success through ​Joint Territory Planning​

This course introduces the fundamentals of Microsoft Partner Center and its role in enabling strategic joint territory planning. You'll gain a clear understanding of how to initiate and manage Joint Partner Planning to align with Microsoft priorities and drive mutual growth. The course also covers how to identify Joint Planning Leads within Partner Center and effectively manage lead engagement. Learn how to convert these leads into co-sell opportunities, accelerating your pipeline and strengthening your partnership with Microsoft.

Course
Credential Ready Intermediate
Duration - 10 Hours

MB-800: Business Central Functional Consultant - EN

As a functional consultant, you implement core application setup processes for small and medium businesses. You configure the application in collaboration with the implementation team to provide the business with manageability and ease of use.

Course
Credential Ready Intermediate
Duration - 10 Hours

PL-200: Power Platform Functional Consultant - EN

This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization.

Course
Credential Ready Advanced
Duration - 10 Hours

PL-400: Power Platform Developer - EN

In this course you will demonstrate how to simplify, automate, and transform business tasks and processes using Microsoft Power Platform Developer.

Course
Credential Ready Intermediate
Duration - 10 Hours

PL-500: Power Automate RPA Developer - EN

In this course you will demonstrate how to improve and automate workflows with Microsoft Power Automate RPA developer.

Course
Credential Ready Advanced
Duration - 10 Hours

PL-600: Power Platform Solution Architect - EN

In this course, you will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

Course
Credential Ready Intermediate
Duration - 10 Hours

MB-240: Field Service Functional Consultant - EN

Demonstrate how to configure a Microsoft Dynamics 365 for Field Service implementation to maximize tools and features available while managing a mobile work force.

Course
Credential Ready Intermediate
Duration - 10 Hours

MB-230: Customer Service Functional Consultant - EN

As a candidate for this certification, you’re a functional consultant with customer service expertise. 

Course
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