Capture new SMB business opportunities with agent-powered Dynamics 365 Business Central

Last Updated 29 Jan 2026

Course Overview

In this session we will discuss how new AI and agentic capabilities in Dynamics 365 Business Central allows your SMB customers to streamline operations, accelerate decision-making, and enhance customer experiences by leveraging unified data, automated processes, and AI-powered tools—all inside the applications teams use every day.

Duration - 1.5 Hours

Level - Beginner

Style - Self paced

Course Type - Sales Ready

Certification - No

Hands on Labs - No

Solution Areas - AI Business Solutions (ABS), AI Business Process, Scale Business Operations with AI

Course Modules

Capture new SMB business opportunities with agent-powered Dynamics 365 Busi...

Transform business operations with Copilot and agents in Business Central to boost productivity, gain AI-driven insights, and optimize sales, finance, projects, supply chain, and manufacturing. Scale globally with secure, compliant operations, powerful forecasting, clear pricing, customer stories, and partner resources.

Post-training Skills Assessment

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